Clean Air Specialists & Remediation (561) 680-3584
Contact

Tell us what you are seeing

The fastest path is a phone call — most of what we need to know takes about four minutes to establish. If it is easier to write it down, the form goes to the same place.

Call

(561) 680-3584

  • HoursMon–Fri 7:00am – 7:00pm · Sat 8:00am – 4:00pm
  • ResponseBy appointment — call and we will tell you the soonest we can be there
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Or write it down

The age of the air handler is genuinely useful. So is whether the smell is worst in the first minute of a cycle.

Before you call, depending on what is happening

Two of them have something you can do before anyone arrives that changes what the job turns into: switching the air conditioning off, and photographing the damage before anything gets moved. Both are free, and both stop being possible quickly.

  • Water is coming in right nowStop the source if you can reach it, kill power to any area with standing water near outlets, and stay out from under a bulging ceiling. Then photograph everything before you move anything — that is what a claim gets built on and it cannot be recreated later. The first 48 hours is written to be read while it is happening.
  • The smell is worst when the air conditioning kicks onSwitch the system off at the thermostat before you call. A running blower distributes whatever is growing in the equipment to every room in the house, which turns a problem contained to the air handler into one that has to be chased through the whole building.
  • You have just opened a house that was closed for the seasonSame instruction — leave the air conditioning off, open windows if the weather allows, and have the air handler looked at before the system goes back into service.
  • It is green or black film on an outside wallIt is very likely algae rather than mold, and very likely a landscaping and irrigation fix rather than a job for us. Read this first — we would rather you did not pay anyone, including us, to look at it.
  • You are holding quotes that do not resemble each otherThat is normal and it is almost never about price. Comparing three quotes covers what a scope has to state before the numbers can be compared at all.

What is useful to have to hand

None of it is required. It just makes the call shorter and the answer better. If what you actually want to know is what happens after the call, our process sets out all ten steps, and says at each one what to ask us to show you.

  • Where it is and what it looks likeRoom, surface, roughly how big. A photograph is worth more than any description — you can text it.
  • How long you have known about itTwo days and two years are genuinely different problems, and the answer changes what we expect to find.
  • Whether anything is wet right nowThis is the question that decides whether you need somebody today or this week.
  • The age of the house and of the air conditioningThe second one matters more than people expect. A twenty-year-old air handler and a two-year-old one point in different directions before anyone has seen anything.
  • Whether anyone in the house is vulnerableImmunocompromised, pregnant, undergoing treatment, or significant asthma. It changes what we recommend about staying in the house, not just how we do the work.
Coverage

Where we go

Broward County

Palm Beach County

Call (561) 680-3584 Get inspection